Privacy policy

Privacy Statement

With this statement, we undertake to protect the privacy of users, customers, and visitors of our website and the security of the personal data they provide to us through the website.

This notice describes the type of information we may collect from you when you visit our website and explains how we use that information and the steps we take to protect it. The notice also describes the choices you have about the collection and use of your information when you visit our website.

What information do we collect about you and how do we use it?

In general, you can visit our website without revealing any personal information about yourself. We do not collect personal information about you (such as your name and contact details) when you visit this website unless you voluntarily submit the information using one of the forms available for a specific purpose (booking form) and thereby give your consent to the collection and use of your personal data for the stated purposes. All personal data are used exclusively for the purposes for which they were collected and for which consent was given. Consent for the processing of personal data can be given by persons aged 16 or over, while for persons under 16, consent can be given by a parent or guardian. We will not make the collected data available to unauthorized third parties in any way, except for the purpose prescribed by law. All data are deleted after the end of the purpose for which they were collected, i.e. the termination of the contractual relationship, and at the latest after the expiration of all legal obligations related to the storage of personal data.

Here we list additional circumstances in which we will share your information with authorized third parties and additional purposes for which we use your information:

Provision of information by Google Inc.

Google collects information through our use of Google Analytics on our website. Google uses this information, including IP addresses and cookie data, for a number of purposes, such as improving Google Analytics. The information is shared with Google on an anonymous basis. To learn more about what information Google collects, how it uses that information, and how to control the information sent to Google, see the Google Privacy Policy partner page. You can opt out of Google Analytics by installing the following browser add-on: https://tools.google.com/dlpag...

Types of personal data processed

Personal data collected on the basis of the accommodation reservation form are: first and last name and e-mail, and additionally if specified: address, city and postal code, telephone number.

Information that is automatically collected on our website

We automatically collect information in server log files, such as your IP address, browser type, redirect / exit pages and operating system. We use this information to manage our websites and our technical solutions, to understand how visitors navigate our website (apartments-raffaello.com)and services, and to improve your experience while using our websites and services.

Accessing and updating your personal information

Our user has the following rights at all times:

the right to access and inspect data

the right to be informed about the processing of personal data

the right to data portability

the right to withdraw consent

the right to file a complaint

the right to correct and change personal data in case the data is incomplete or incorrect

the right to erasure in cases such as termination of the purpose of processing, withdrawal of consent or in the event of an objection

If you want to exercise any of the above rights, contact us via the contact form on our website. You can also contact us by phone listed on the website or by sending mail to our address listed on the website.

Security of your personal data

We are committed to taking appropriate technical and organizational measures to protect your personal data from unauthorized or illegal handling and from accidental loss, destruction or damage. When you provide your personal information through our website, this information is sent over the Internet securely using high-quality encryption and stored on our secure servers located in the EU.

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